Faq
- How can I access your e-commerce?
You must insert your information on the “shop online” page and, if you are not yet a customer, attach the Chamber of commerce company registration. After which you will be sent your log-in information.
- How to search for a product on your catalogue?
A product can be identified by product code, even partial description and supplier.
- Is there a minimum order requirement?
The minimum order requirement is of 200 euro, if your order is below this value you will be contacted via telephone.
- Can I print sent orders?
While filling out an order you will be given the option of either placing the order or confirming and printing it first.
- Can I suspend placing an order?
The order can be suspended for 3 days during it’s placing, it will be considered definitive when sent.
- Does the item ordered remain reserved?
The item remains reserved, until otherwise indicated.