Faq

How can I access your e-commerce?

You must insert your information on the “shop online” page and, if you are not yet a customer, attach the Chamber of commerce company registration. After which you will be sent your log-in information.

How to search for a product on your catalogue?

A product can be identified by product code, even partial description and supplier.

Is there a minimum order requirement?

The minimum order requirement is of 200 euro, if your order is below this value you will be contacted via telephone.

Can I print sent orders?

While filling out an order you will be given the option of either placing the order or confirming and printing it first.

Can I suspend placing an order?

The order can be suspended for 3 days during it’s placing, it will be considered definitive when sent.

Does the item ordered remain reserved?

The item remains reserved, until otherwise indicated.